We appreciate the opportunity to offer our service to our guests and are always ready to reward them for their right choice!

You can start enjoying your benefits as soon as you join the program, and the process of a Platinum Guest Card obtaining starts from your first visit.

Participation rules

  1. A calendar year is the period from January 1 to December 31 of each year. Regardless of the date, when the participant has been registered, the calculation of the days / visits is carried out from January 1 of the registration year.
  2. Late check-out shall be possible only on condition of the vacant rooms’ availability.
  3. Only adults who have reached the age of majority may participate in the program.
  4. The Participants must provide an accurate email address for registration in the program.
  5. Membership involves only one member, and benefits are applied only to one guest per the Loyalty Program status.

Participation in the program involves 4 levels

Classic card

Fulfillment of one of the conditions for obtaining:

  • Accommodation in the Hotel for 5 times or stay in the hotel for 10 nights per calendar year

Advantages:

  1. 5% discount for bar and restaurant services
  2. 3% discount for services of excursions arrangement
  3. welcoming compliment and a post card, bathrobe, tooth kit / shaving kit / classical line of Lucia cosmetics in standard rooms
  4. the gym facilities availability
  5. billiards (rental availability for 2 hours)
  6. pillow menu order

Silver card

Fulfillment of one of the conditions for obtaining:

  • Accommodation in the Hotel for 15 times or stay in the hotel for 30 nights per calendar year

Advantages:

  1. 10% discount for bar and restaurant services
  2. 5% discount for services of excursion arrangement
  3. welcoming compliment and a post card, bathrobe, tooth kit / shaving kit / classical line of Lucia cosmetics in standard rooms
  4. billiards (rental availability for 2 hours)
  5. pillow menu order
  6. the gym facilities availability
  7. one free parking space

Golden card

Fulfillment of one of the conditions for obtaining:

  • Accommodation in the Hotel for 30 times or stay in the hotel for 45 nights per calendar year

Advantages:

  1. free late check-out upon request
  2. 15% discount for bar and restaurant services
  3. 10% discount for services of excursion arrangement
  4. free night at the hotel in standard double rooms without breakfast.
  5. welcoming compliment and a post card, bathrobe, tooth set / shaving set / Amber Wood line of Lucia cosmetics in standard rooms
  6. pillow menu order
  7. billiards (rental availability for 2 hours)
  8. the gym facilities availability
  9. one free parking space
  10. one-time visit to the spa (by prior reservation)

Platinum card

Fulfillment of one of the conditions for obtaining:

  • Accommodation in the Hotel for 40 times or stay in the hotel for 60 nights per calendar year

Advantages:

  1. free late check-out on request
  2. 20% discount for bar and restaurant services
  3. 15% discount for services of excursion arrangement
  4. free night at the hotel in standard double rooms with breakfast
  5. welcoming compliment and a post card, bathrobe, tooth set / shaving set / Amber Wood line of Lucia cosmetics in standard rooms
  6. pillow menu order
  7. billiards (rental availability for 2 hours)
  8. the gym facilities availability
  9. one free parking space
  10. spa-salon rental (for 2 hours, by prior reservation)

Important details:

  • A free night in a standard room is provided once a year.
  • Regardless of his level, the frequent guest has to stay at the hotel at least 5 times per calendar year to maintain the Loyalty Program status. If the guest has not confirmed the status of a frequent guest, then the he will return to the status of the first level of the Classic Loyalty Program status card on December 31 of the following year after the last stay of the guest. If the guest failed to confirm the status of a frequent guest for more than one year, then the guest leaves the Loyalty Program on December 31 of the second year after the last stay at the hotel.

You can contact us by the email address info@hotelnogai.ru for all questions, wishes and offers related to the Loyalty Program.

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