OFFICIAL INFORMATION

Regulatory documents

General booking rules. Booking rules

Price list for accommodation services and conference hall rentals in the Nogai Hotel Complex (June 1 – December 31, 2024)

Halal Certificate of Conformity

Address and working hours of Dom Pechati na Baumana LLC and Hotel Nogai

List of services and additional services provided by the Nogai Hotel

Operating hours of the Nogai Hotel Complex, children's room, gym, multi-level parking, restaurants and spa

Standard contract for the provision of hotel services

Contact numbers of the Nogai Hotel Complex

Rules for the provision of hotel services and rules of residence at the Nogai Hotel Complex

Rules for booking rooms at the Nogai Hotel Complex

Certificate of category assignment to the Nogai Hotel Complex

Order on assigning names to room categories

Certificate of state registration of a legal entity (PSRN) Dom Pechati na Baumana LLC

Policy for the protection and processing of personal data of Dom Pechati na Baumana LLC and Nogai LLC

List of consumer categories eligible to receive benefits. List of benefits provided for the provision of services of the Nogai Hotel Complex

Commissioning permit

Certificate of Conformity GOST R ISO 22000-2019 (ISO 22000:2018)

List of recommended measures to improve working conditions at Nogai LLC

Summary statement of the results of the special assessment of working conditions of Nogai LLC

Regulatory acts

List of regulatory acts, the requirements of which meet the services provided by the Nogai Hotel Complex

Law of the Russian Federation of 07.02.1992 No. 2300-1 "On the Protection of Consumer Rights"

Resolution of the Government of the Russian Federation of 18.11.2020 No. 1853 "On approval of the Rules for the provision of hotel services in the Russian Federation"

Resolution of the Government of the Russian Federation of September 16, 2020 No. 1479 "On approval of the Fire Safety Rules in the Russian Federation"

Resolution of the Government of the Russian Federation of 31.12.2020 No. 2463 "On approval of the Rules for the sale of goods under a retail sale and purchase agreement, a list of durable goods that are not subject to the consumer requirement for the free provision of goods with the same basic consumer properties for the period of repair or replacement of such goods, and a list of non-food goods of proper quality that are not subject to exchange, as well as on amendments to certain acts of the Government of the Russian Federation"

Other rules and instructions

Rules for participation in the Nogai Hotel Complex loyalty program

Rules for visiting the playroom of the Nogai Hotel Complex

Rules for registering lost and found items at the Nogai Hotel Complex

Rules for the use of electrical appliances in the Nogai Hotel Complex

Instruction on fire safety rules and instructions for evacuation in case of fire in the premises of the Nogai Hotel Complex